Managing Across Culture”: How a Manager Should Manage a Team of Staff from Different Cultural Backgrounds
...across culture”: how a manager should manage a team of staff from different cultural backgrounds INTRODUCTION An over view of the international market has proven that cultural integration in the work place is becoming in today’s global economy, working with people from different cultures is becoming a standard. It brings various productivity and improved performance but great challenges, misunderstandings and conflicts might be introduced in an organization if not properly managed. The key to successful business lies in the managers’ ability to motivate their staff and to achieve this, an understanding of what drives their staff is necessary. Reactions and interpretations of managers’ actions and decisions by staff could be astonishing especially when people from very different cultures work together. Hence the need for organisations to train their managers to become inter-culturally competent in order to ensure their staff continues to be motivated and productive has become pertinent. The main issues to be discussed in this report are: * How culture influences working styles * Different management styles * The importance of training managers to become inter-culturally competent HOW CULTURE INFLUENCES WORKING STYLES According to Hofsted (1980; cited in Alessandra Vecchi &Louis Brennan, 2009, p.11), managers’ approach to quality and the need for change is greatly associated with cultural factors which he grouped into four main parts: power distance,......
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Cultural Background Paper
...Cultural Background Paper Orientation One: Relation to the Environment (Lane, Maznevski, Distefano & Dietz, 2009). Family Education in China In a lifetime, family is the first school, in which parents are the first teachers for the children. In China, many parents care too much about whether the children have a promising future, a decent job, and a wholesome life. Based on these expectations, the majority of parents feel that their responsibility is to create as favorable conditions as possible so that the children do not have to worry about anything in the future. In addition, many families in China believe that children should not pitch in on any housework; the only thing they should do is homework, since parents regard the grades as the only indicator for future success. For instance, most Chinese students, including myself, are financially supported by parents. We do not have to work part- time in order to make a living; we drive to classes instead of riding bikes or taking school buses. Parents pay the tuitions, living, and other expenses on time as long as we let them know the number. Chinese Parents Influence and Control the Future of Their Children To most Chinese parents, children are the hope of the future, inheriting their remaining dreams. They do everything they can ensure a promising future for their children. Further on, Chinese parents usually replace children’s interests by their own wills and thoughts. They make decisions for children...
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...Background of the Study: Back in time when computer, internet connection, and technology are not necessities, frauds are easy to conceal. Given also the fact that accounting standards were still not that strict about some disclosures and can be circumvented easily, many people such as accountants, businessmen, and employees took advantage of it. These people may be blinded by their position that they are capable of doing their own dirty tricks. They also have their reasons why they wanted to try to benefit from their institution on themselves. Moreover, they also saw the opportunity in the weakness of the controls in the company so they knew how they will do it and conceal it. These ideas were in a way lessen as the accounting standards were amended due to the detection of numerous cases of accounting scandals at the start of the second millennium. More disclosures are now being asked from the companies in order for them to be transparent in their operations and be aware that the lawmakers are, now, more focus on them. However, even if more disclosures are being required by the accounting standards, some still have the guts to try to attempt in doing frauds. These people still see the opportunity and are still capable of doing it without even being obvious in the audit. In this era of quick developing technology, the idea of Information Technology (IT) audit is developed. Moreover, many see the need of it to address the time constraint for auditing the information systems of......
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Use of the Edinburgh Postnatal Depression Scale (Epnds) with Mothers of Different Cultural Backgrounds Within Butetown in Cardiff
...Research Proposal Use of the Edinburgh Postnatal Depression Scale (EPNDS) with mothers of different cultural backgrounds within Butetown in Cardiff Introduction Specialist Community Public Health Nurses (SCPHN) are increasingly expected to adopt evidence based practice, utilising research findings to base actions and decisions on that are clinically appropriate, cost effective and result in positive outcomes for clients (Polit and Beck, 2004). Through implementing research based evidence into practice and evaluating its effects, the SCPHN is able to meet standards of proficiency and improve client care (NMC, 2004; Robothom and Frost, 2005). Some women have a much more severe change in mood after the birth of their child and may be assessed as experiencing postnatal depression (PND). The symptoms of (PND) may include anxiety, depressed mood, lack of interest or pleasure in activities, changes in appetite, sleep dysregulation, agitation, irritability, fatigue, malaise, feeling worthless or guilty, unable to concentrate or make decisions as well as thoughts of death and suicide (Driscoll, 2006). The condition is often assessed by a health visitor using the Edinburgh Postnatal Depression Scale (EPNDS) (Appendix 1). A number of studies indicate that 10-15 per cent of new mothers will experience PND (Chung et al, 2008). A health visitor sees the mother at home and has a preventive role in relation to both maternal and child health. Women routinely have a postnatal check at 6...
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Business Communication Between People with Different Cultural Backgrounds
...Communication between People with Different Cultural Backgrounds Livia Ablonczy-Mihályka, Széchenyi István University, Hungary Abstract At present every aspect of our social, scientific and mental life is subdued to accelerated development. In our globalised world, the amount of cross-national communication increases drastically and in recent years many researchers have emphasised the importance of awareness of different cultural norms as globalisation has brought about a growing trend to communicate with people from different cultural backgrounds. This paper argues for a revaluation of how we approach the topic of business communication and for greater emphasis on successful business communication as the goal of better understanding in global business setting. The ideas which are presented in this paper have been derived over a period of two years of our own research and through the reading of research literature. The research to be discussed in the paper is connected to one of the major research lines at Széchenyi István University, titled The dialogue of professional, organisational and national cultures. The purpose of the present paper is to present the results of a survey conducted with professionals who communicate with foreign business partners. The data were gathered by means of a questionnaire. At the root of the argument is the hypothesis that communication rules and norms between people with different cultural background have altered and different cultures......
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...Cultural Background Summary Shenita L. Frith SOC/315 Cultural Diversity Dr. Tramayne M. Butler July 26, 2010 Cultural Background Summary The term culture refers to a way of life – traditions and customs – transmitted through learning, which play a vital role in molding the beliefs and behaviors of the people exposed to them. According to Tylor (1871), a British anthropologist, culture is that complex whole, which includes knowledge, belief, arts, morals, law, custom, and other capabilities and habits acquired by man as a member of society. These influences are conveyed from generation to generation through the learning process. Every culture is unique, but similar in many ways. No culture is like another culture. Some areas that are similar I have noticed are their commitment to their families, religion and education. Some differences that I have noticed are language barriers and family values. This paper will emphasize the various sources that play a part in my cultural background. I was born in the state of Mississippi in a small town where the population was a mixture of White, Black and Hispanic. Everyone seems to get along. My father and mother raised six girls and two boys with me being the next to the oldest of the siblings. From the age six through twelveth grade I attended the Tylertown public school. In 1988, I graduated from Tylertown High School. After graduation my life’s journey began. My family, religion, customs, and traditions......
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...Background Bellevue Doing business south of the metro is always a pleasure at The Bellevue Manila. Evoking the unhurried lifestyle of the Alabang community, The Bellevue Manila exudes an environment of easy elegance from its Asian-inspired lobby and reception area to its fine dining outlets and recreational facilities. Each of its 456 deluxe and suite rooms has been meticulously designed to provide guests a relaxing stay. This is matched by the staff’s inspired service, ensuring that the guest’s every need is met. Indeed, The Bellevue Manila gives businessmen and travelers a five-star destination experience like no other. Vivere A jewel in southern Metro Manila, Vivere Hotel in Alabang is a towering 31-storey five star deluxe hotel. Featuring 200 elegantly appointed rooms and suites each with interiors that reverberates the beauty of the local culture, the hotel provides business facilities and recreational amenities for both business and leisure travelers. Make the most out of your stay as we invite you to re-kindle your love for sumptuous home cooking as we prepare all the elements for a great get together with family & friends amidst the scenic view of Laguna de Bay and the Metropolis. Crimson Discover true elegance at the new Crimson Hotel Filinvest City, Manila. We will create for you an atmosphere of tranquility, subdued elegance and new expression of cosmopolitan life at its finest in the vibrant and green Filinvest City. Crimson Hotel Filinvest City,...
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Knowing the Cultural and Historical Backgrounds of the New Testament
...BIBL 110 DB1 Forum Knowing the Cultural and Historical Backgrounds of the New Testament It is my belief that it is necessary to know both the cultural and historical background of the New Testament. This would help in giving invaluable insight into the core understanding of what the scriptures are saying to us with the cultures and history as the backdrop. Culture was a large influence on the mindset of beliefs and practices during those times. This caused tradition to set in that was not easily changed. Jesus shook up this mindset by going against what was the normal culture and historical practices by showing and proving that He is the way, the truth and the life. The story of the woman at the well gives us a clear example of this. When Jesus encountered the woman at the well, Jesus broke three cultural customs. First He spoke to a woman; second, she was a Samaritan who the Jews traditionally did not like; and third, He asked her to get Him a drink of water, which would have made Him ceremonially unclean because He used her cup. He Jesus showed that his mission was to the entire earth, not just the Jews. In studying the historical background of the New Testament, we can tap into the occasions and events of the divinely inspired writers’ views. For we know that history itself is a lesson that can provide real-time life changing answers. For there to be a culture, there first had to be a history to build upon. The history that the New Testament builds upon......
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...Background Introduction Company Company was founded in 1968 in Nashville, TN as a single hospital. It was the nation’s first hospital corporations, quickly from their beginnings they ventured in assembling a group of hospitals. Their commitment is “to care and improve human life and strive to deliver high quality, cost effective healthcare in the communities they serve. They are composed of 165 hospitals and 115 freestanding surgery centers in 20 states and with a branch in England that employs approximately 204,000. Recent Performance As of August 29, 2014 HCA stock was at $69.82 a share compared to its competitor THC who was at $61.18 a share. HCA earnings rose in the second quarter 14% as the admissions and benefits from the U.S. healthcare policy overhaul. Their doubtful accounts declined 29% to$ 728 million from $1.02 billion a year prior. Their sales growth in the present quarter is 9.23% a 0.19% increase from the previous quarter. Their quarterly return on assets was 6.48% (net income $1,932 mil divided by assets $29,822 mil) and the median is 4.83%. Their gross profit as of June 30, 2014 was $7,698,000.00 Customers HCA’s customers vary from a wide range of individuals. They provide services to individuals who need outpatient services such as labs, mammograms, x-rays, CT scan and more. Other customers are individuals who need emergency services such as stroke patients, trauma, burns and more. Others are patients who are scheduled for......
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Managing Across Culture”: How a Manager Should Manage a Team of Staff from Different Cultural Backgrounds
...learn in new cross-cultural situations, thus speeding up their adaptability and improving their productivity. For experienced hands, the new methods allow them to share their own experience more effectively with the next generation of leaders. New approaches can also add intercultural competence to the curriculum of a learning organization. Truly global organizations have moved beyond “think globally, act locally.” They have acquired the ability to continually learn from the global environment and to support the virtual third cultures necessary for effective multicultural communication. One of the things we have learned is that cross-cultural contact alone is often useless for the development of intercultural competence, and it may even be destructive under certain circumstances. 2 Were it the case that contact alone generated competence, citizens of neighboring nations would be particularly good at communicating with one another, and nativeborn members of national groups would be particularly adept at understanding immigrants to their country. What we see, of course, is usually the opposite. Neighbors are more likely to hate each other, and immigrants are often the most misunderstood of groups. For the same reasons, international corporate assignments do not in themselves generate intercultural competence. For cross-cultural contact to be constructive, it needs to be accompanied by certain conditions.3 Among those conditions are the recognition of cultural differences and......
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...Background This report discusses various issues and challenges influenced by personals’ cultures in international companies managed and operated by multi-national personnel. Differences in cultures in such organizations are very sensitive and have significant impact on firms’ structures, strategies, decision making and behaviors. To achieve so from the real workplace, two interviews have conducted with four mangers in the National Shipping Company of Saudi Arabia (Bahri). The company headquarters is based in Riyadh, Saudi Arabia and publicly listed in Saudi Stock market. It has branches in other cities inside the home country and different cities around the world such Dubai in the United Arab Emirates, Baltimore in the United States of America, Mumbai in India and Manila in Philippines. The company owns, manages and operates a fleet of ships in four main shipping sectors which are transporting crude oil, chemical products, general cargo and dry bulk cargo. It has also a diverse strategies in its operations like fully owned subsidies or joint ventures with local and international companies. Furthermore, Bahri is managed by multi-national personnel from Saudi Arabia, India, Britain, Scotland, Pakistan, Russia, Philippines, Poland, Sweden, Norway, Italy and many other nationalities. The headquarters is headed by Saudi national who is the President and Chief Executive Officer while the branches and the several divisions are managed by previously mentioned nationals. This type......
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...Cultural Background In society today, there are many values and beliefs among individuals that will change through time. One of the most major sources of determining an individual’s identity would be their cultural background. As cultures mix together and interact, changes occur. In this paper, I will discuss how I learned my culture growing up and how it made me into the person I am today. Culture is the totality of learned social transmitted customs, knowledge, material objects and behavior (Schaefer, 2006). Growing up I remember my cultural background very well. As many would have set traditions, my family observed everything around them. I remember eating at variety of different restaurants such as Chinese, Mexican, Japanese, and the regular American style restaurants. One thing my parents were very good at is changing variety of food to receive the taste of different cultures. My parents never discriminated against any other race. They brought us up to love everyone and be very respectful. In the church atmosphere, my parents went to many different churches throughout my teenage years because they felt as if they needed to find where they belong in the church. I also believe that every church we went to, the Baptist religion became very hypocritical. We soon found a church that we since belong too and my parents attend very often, and it is a non-denominational church, where they accept the way they are. This church opens my eyes to what I......
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...The Problem and its Background Introduction Policing is essentially about communities and for communities. That is why we must always take account on public opinion in informing policy, setting policing priorities and devising appropriate response. The promotion of community safety involves not only effective policing but also positive citizenship and public policy. As regards a sense of reassurance, police and police visibility were frequently the first factors mentioned as important, with visibility being linked to greater police engagement which the public expected would impact on crime and fear of crime. Overall, it was considered that there were not enough police on the beat and the desire was expressed for a proactive rather than reactive presence. There was a broad understanding of the role of the police with visibility linked to that role. Visibility was perceived to relate to foot patrol which respondents preferred to mobile patrol as this was seen as providing little or no opportunity for officers to interact or deter. Police visibility was seen as a means of facilitating engagement and intervention which, when combined, would be expected to enhance quality of life, reduce fear of crime, fear of intimidation and reduce the incidence of crime. Police officers were considered neither common nor accessible in young people's lives and although they accepted a need for police, young people did not view them positively. Indeed police were associated with negative......
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...Chinese elements, possibly including Mandarin characters and Hindi writing. Possibly the countries in the background with some transparency, so you can see the links in front. Also, the US. Corresponding Indian/Chinese proverbs Narrative Script: My earliest memories have always been tainted by the color of my skin, the shape of my face, and the curiosity of humankind. I can’t remember a time when someone hasn’t asked me “what are you?” I’ve been trying to figure out the answer for years, but usually I reveal my ethnicity: Chinese and Indian. I’ve become well-acquainted with the raised eyebrow and commentary about my “interesting mix.” Most people though don’t really know how my mixed heritage has shaped my identity. I suppose I wasn’t quite sure myself. At times, I tried to combat common stereotypes with a distinctive personality contrary to any expectation. But as I molded my identity into an entity separate from my heritage, I found it difficult to embrace both simultaneously. I was myself and I was Chinese and Indian, but never really at the same time. At family reunions, I would glean what conversational insight I could from foreign words and broken English. As my ears failed me, my eyes invariably turned to the slippery grains of rice sliding off the unfamiliar sticks and escaping my tired mouth. Unfortunately, my cultural inadequacies didn’t disappear nearly as fast as my grandmother’s renowned dumplings. I would spend......
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...Woodward Research 4 November 2011 Airways Airways provides essential services for NZ airspace, with growing business overseas Company Background Airways is a state-owned enterprise (SOE) owned by the New Zealand government and headquartered in Wellington, New Zealand. The company’s core business is as the designated Air Navigation Services Provider (ANSP) for the New Zealand Flight Information Region (FIR), which covers the entire country and its surrounding oceans, as well as part of Antarctica. Airways provides air traffic control (ATC), air traffic management (ATM), and navigation services, and controls approximately 1 million aircraft movements per year. The company has also launched growth businesses that include ANS-related training services, software licensing and consulting services to clients located mostly offshore. Earnings & Valuation Woodward Research, using a discounted cash flow (DCF) analysis, values Airways at an enterprise value of $140.5 million. Airways has net debt of $22.1 million. This values Airways’ equity at $118.3 million. Woodward Research has also valued Airways using valuation metrics drawn from a group of comparable companies. Using enterprise value to EBITDA (EV/EBITDA) metrics gives an enterprise value of $176.7 million. Because its revenues and cash flows are fairly predictable, and that there is an inadequate peer group of companies to compare Airways to, Woodward Research believes that DCF is the best way to value Airways. All......
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My family comes from different cultural background which has been molded by assimilation, climate of pluralism and acculturation. I am a Filipino and I grew up in Oahu in Hawaii, whereby people in Hawaii have modest-economic status, low income and little education hence less satisfaction to their needs. I never had enormous understanding of cultural diversity and my culture as Filipino as I grew up because I had a combination of native Austronesia civilization which influenced the Hispanics and American cultures (Ciria-Cruz, 1994, p. 16).
This affected my cultural background a lot. As argued by Gramann and Sandra, 1998 people of my culture have differences in their language, traditions and mode of dressing which contributes towards cultural diversity. There is difference in moral and religious conceptualization among the people and differences on how each person interacts with the environment within the community (Gramann and Sandra, 1998, p. 57). My cultural identity is characterized by my race mainly skin color and other physical characteristics according to social class and ethnicity.
Ethnicity is classified according to behavior, cultural knowledge and my cultural identity. Cultural backgrounds come out as a result of different reasons. My cultural identity have been shaped by my cultural backgrounds which have influenced how I interpret the world around me, perceive myself and relate with other people. The information I have concerning my cultural background has increased my cultural knowledge and gave me an overview of cultural issues and characteristics. I usually identify my needs and preferences and always remember that I cannot reduce to set cultural norms.
My cultural backgrounds vary with that of other people due to migration and time of arrival at that particular destination, socio-economic background, and period of settlement, education level, cultural and religious background, rural and urban residence, different life experiences with migration experience (Feagin and Feagin, 1993, p. 42). According to Feagin and Feagin, 1993 my identity has been molded by assimilation, acculturation and climate of pluralism. My cultural identity faces racial discrimination with.
Ciria-Cruz, 1994 argued that, different books have racial composition, culture and demographic information of Filipino people. As argued by Feagin and Feagin, 1993 my cultural identity face substantial prejudice, discrimination and stereotype and people of my cultural background mainly struggle to maintain and preserve their culture and identity. Even speaking their own language result to severe sanction such as, losing their jobs and being made fun of by other communities. This cultural diversity within the communities has a significant challenge to multiculturalism and it threatens the survival of my community.
Race influence relates to my community and interaction of people within my community has been racialized negatively and positively. Pluralism can help in solving this by enriching experiences for my cultural background (Feagin and Feagin, 1993, p. 54). Diversity in my cultural background is due to ignorance of cultural background language which is extensive. Lack of basic cultural background hinders people from comprehending language. Religious culture has assimilated me on various behaviors of human beings.
Regional culture has been shaped by geographical environment and natural conditions. Acculturation has impacted on my cultural background in which people has anticipated on changing their behavior through influence on different aspect such as age, gender occupation recency of arrival, socioeconomic status, and education (Ciria-Cruz, 1994, p. 18). Cultural characteristics suggest the influence of acculturation across generations. Through assimilation people avoid interacting with dominant cultures with the degree in which people maintain and relinquish attributes of their native cultures.
Through assimilation people desires meets with dominant cultures which is not necessary in maintaining an identity of their native culture. Some people don’t like being assimilated but the degrees to which people may agree to be assimilated vary as a result of cultural diversity (Gramann and Sandra, 1998, p. 61). Assimilation has molded my cultural background through economic, social and political integration. This has been possible since my ethnic group changed to that of the host society.
Cultural assimilation has given rise to different economic development patterns reducing cultural diversity by standardizing socio-cultural traits like ethics, beliefs, norms and codes of conducts. The climate of pluralism identifies what people in my culture share in common. This helps in maintaining ethnic identity and cultural identity. Acceptance of pluralism affects people’s feelings of cultural identity with effect of interaction being posited between ethnic and cultural identity. The diverse attitudes towards my cultural background can be viewed as positive forces with compatibility on learning second language.
Language is the key to identification and if I want to change my cultural identity I have to change my linguistic identification. Conclusion My cultural background marks my cultural identity in which various factors have contributed to cultural diversity. Factors like assimilation, pluralism and acculturation. My cultural backgrounds vary because of migration and time of arrival at that particular destination, socio-economic background, and period of settlement, education level, cultural and religious background, rural and urban residence, different life experiences with migration experience.
Diversity in my cultural background is due to ignorance of cultural background language. List of References Ciria-Cruz, R. (1994), “How far have we come,” Filipinas, Vol. 3, No. 4, pp. 16-18 Feagin, J. & Feagin C. (1993), Cultural Diversity, 4th Ed. Englewood Cliffs: Prentice Hall Gramann, H. , & Sandra, L, (1998), “The effect of cultural assimilation on the importance of family-related and nature-related recreation among Hispanic Americans,” Journal of leisure research, Vol. 30, No. 4, pp. 57-68